Sometimes MS Outlook will freeze or perform very slowly after setting it up for the first time. This can occur to accounts in an organization and home users alike. Follow the steps below to fix this potential issue.
The main solution is to turn off Cached Exchange Mode. To do so, launch MS Outlook and go to the Tools menu. Next, select "E-mail Accounts."
Select the option to "View or change existing e-mail accounts", click "next."
Next, click/select your Exchange Server e-mail account (ask your administrator), then click "Change."
Once chosen, under the Microsoft Exchange Server option, click to clear the "Use Cached Exchange Mode" check box. Click next, then Finish.
Quit the program and re-launch MS Outlook.
The main solution is to turn off Cached Exchange Mode. To do so, launch MS Outlook and go to the Tools menu. Next, select "E-mail Accounts."
Select the option to "View or change existing e-mail accounts", click "next."
Next, click/select your Exchange Server e-mail account (ask your administrator), then click "Change."
Once chosen, under the Microsoft Exchange Server option, click to clear the "Use Cached Exchange Mode" check box. Click next, then Finish.
Quit the program and re-launch MS Outlook.
